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Frequently asked questions
How does Classcard’s pricing work?
Our paid plans you are only charged for the number of staff members in your team. Should you add a staff member in the month, we will only charge you a pro-rata value and not the whole amount.
Who's a staff member?
A staff member represents a 'seat' for computing your subscription charge. A staff member includes both teaching and non-teaching staff.
A non-teaching staff would usually include administrators or front office staff.
Can we accept online payments in any plan?
Yes, online payments are accessible via integrations which is available on all plans.
You can, however, manually record payment receipts too.
What does a 'branch' stand for?
A branch is another name for a Classcard workspace. While adding a branch – a whole new workspace is created – which is linked to the original workspace.
Each branch has its own settings, like currency, address, online booking page... It is not to be mistaken for a location. Unlimited locations, like classrooms, pitches, courts etc. can be added without the need to create new branches.
What forms of payment do you accept?
You can purchase Classcard with any major credit card. For annual subscriptions, we can issue an invoice payable by bank transfer or check.
Please contact us to arrange an invoice purchase.
Monthly purchases must be paid for by credit card.
How secure is Classcard?
Protecting the data you trust to Classcard is our first priority. Classcard uses physical, procedural, and technical safeguards to preserve the integrity and security of your information.
We regularly back up your data to prevent data loss and aid in recovery.